Website Shoppers: If you are dissatisfied with an item, we will take it back as long as you email us within 10 days of purchase and the item is shipped back to us within 10 days of your email. Your account will be credited when we receive the returned merchandise. (Please see the “Contact” page for our return address.) However, shipping cost is not refundable.
Please remember that returns increase our cost, so please, if you’re unsure about an item, before purchasing, email us with any questions first.
Storefront Shoppers: We are happy to returns or exchange your item within 14 days of purchase, as long as the tag is still attached and item is in the same condition it was when sold.
In addition to our online security measures, Reware Vintage LLC will never sell or rent any of it’s customers’ information. As a member of the internet commerce community it is of vital importance to us that your privacy is never encroached upon.
Personally identifiable information
We do not share personally identifiable information with third parties.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, e-mail, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We will also send you an e-mail with a copy of your order. This is your receipt.
Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by e-mail or telephone, in accordance with your wishes.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Links to Other Sites
This website may contain links to other sites that are not owned or controlled by Reware Vintage LLC. Please be aware that we, Reware Vintage LLC, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Many people fear using their credit card for internet purchases. But using your credit card on the internet can be safer than using it in restaurants or in phone orders. If a web site uses good security measures, it is almost impossible to intercept information being transferred to and from the server. Even if it is intercepted, decrypting it is even harder.
- Limited Data Access: All credit information from this site is stored separately with restricted access.
- Data Storage: Your credit information is stored safely behind a firewall. This information is not stored on the web server.
- Secure Socket Layer: SSL technology is the highest level of security on the Internet. The Secure Sockets Layer protocol provides server authentication, data integrity and privacy on the web. SSL not only encrypts all information transmitted, but also verifies the identity of the server and the safe arrival of the original message
- Please do not e-mail your credit card number to us.
We take the web site security issue very seriously. Provided you are using an SSL-compliant browser such as Mozilla Firefox, Opera, Netscape Navigator, Safari, or Microsoft Internet Explorer, you’ll be able to conduct an end to end encrypted transaction without fear of an intermediary obtaining your credit card information.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We DO NOT share this information with outside parties except to the extent necessary to complete that order.
E-mail addresses will be used to contact our customers in the event we have a question regarding an order, promotions and discount offers. Customers always have right to stop receiving our e-mail promotions by clicking the “unsubscribe” link at the bottom of each e-mail. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.